How myDNA Accelerated Their AP Processing by 30% with ProcureDesk
myDNA is a biotechnology laboratory based in Houston, Texas, with operations in Melbourne, Australia, specializing in clinical genetic testing, ancestral genealogy, and non-clinical genetic screenings. Since 2004, the company has experienced massive growth.
For a rapidly scaling biotech company like myDNA, managing procurement processes manually became unsustainable as their business grew.
Before implementing ProcureDesk, myDNA managed all procurement processes manually across different teams. The lab team used spreadsheets with internal nomenclature to track purchase orders, while operations handled indirect procurement separately. The finance team had to perform manual three-way matching for every transaction.
The manual processes resulted in:
- Time-consuming manual workflows – AP team had to manually collect receipts, invoice copies, and purchase orders for validation
- Duplicated approval processes – Teams were approving POs, receiving tickets, and invoices separately for the same transaction.
- Error-prone paper documentation – Documents flowing around without clear version control
- Extended closing cycles – AP closing took 7-8 days each month due to manual processes.
- Fragmented tracking systems – Different teams using separate systems and spreadsheets
The lack of automation made it extremely difficult to scale their procurement operations efficiently, especially as a direct procurement business operating laboratories.
We expanded and grew so much since 2004, our volume has quadrupled in the early 2010s. With the increase in activity, we’ve got an increase in vendor bills, and we needed a solution that could introduce automation into our procurement process.
Alex Zawisza
Chief Finance and Admin Officer at myDNAThe easiest way To implement tighter Spend controls
We chose ProcureDesk because of its focus on labs and direct procurement expertise. Other tools either had fewer features at similar pricing or were 1.5x to 2x more expensive for comparable functionality.
Alex Zawisza
Chief Finance and Admin Officer at myDNAAfter implementing Oracle NetSuite and stabilizing their ERP system, myDNA evaluated multiple procurement solutions in 2024. The company needed a platform that could scale with them, incorporate all their vendors, and enable the management of all orders in a single system.
After comparing several vendors, myDNA selected ProcureDesk due to:
✅ Lab Industry Expertise – Specialized focus on laboratory procurement needs and direct procurement workflows
✅ NetSuite Integration – Seamless integration with their existing ERP system
✅ Competitive Pricing – Better balance of features and cost compared to alternatives
✅ Comprehensive Feature Set – Ability to manage purchase orders, requisitions, receiving, and three-way matching
✅ User-Friendly Interface – Easy-to-understand UI for stakeholders across different departments
Since implementing ProcureDesk, myDNA has achieved significant operational improvements and can handle increased volume without additional staff.
- 30% faster AP processing cycles – Reduced overall monthly processing time significantly
- Faster month-end close – Improved from 7-8 days to 3 days for AP closing
- Increased volume capacity – Handling 10-20% more transactions without additional headcount
- Streamlined workflows – Eliminated duplicate approval processes
- Automated recurring processes – Hands-off approach for subscription and service POs
The intuitive nature of ProcureDesk enabled stakeholders across various departments—from lab teams to operations and finance—to easily adapt to the new system.
We’re seeing 30% faster AP processing and reduced our month-end close from 7-8 days to just 3 days.
Alex Zawisza
Chief Finance and Admin Officer at myDNAIf you would like to experience a struggle-free purchasing & invoicing process, click on the link below to schedule a demo with one of our product specialists.
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