Customer stories

AllAffordable HousingBiotechEducationAviationMental HealthAmusement ParkManufacturing
Showing all 15 stories
Affordable Housing
200
Invoice backlog cleared across 50+ entities

500 invoices a week now clear without anyone chasing approvers.

Biotechnology
8 → 3
Days to close AP

30% faster AP processing and 20% more transactions, with no extra headcount.

Education
24 hours
Approval turnaround, down from 15 days

The team also got back about 40% of the day from manual work.

Biotechnology
6 → 3
Days to month-end close

Every purchase is routed for approval before the order goes out to a vendor.

Aviation
25 to 35%
Less time spent processing invoices

Hours that used to go on invoice processing went back to the finance team.

Education
95%
Of procurement now paperless

The school moved off an entirely paper-based purchasing process.

Education
24 hours
Order processing turnaround

Processing time came down across every category of school spend.

Mental Health Services
Transparency
Purchasing visible at program level

Program leads own their own spend, while finance keeps oversight of all of it.

Biotechnology
One workflow
Expenses, requests and receipts together

Expense management came into the same place as purchase requests.

Amusement Park
Cashflow
Under control without manual POs

Seasonal spend is visible before it lands, rather than after the fact.

Biotechnology
Live view
Of committed spend before invoices land

Finance gets clearer insight across the whole research programme.

Biotechnology
Company-wide
One approval structure, every department

Financial governance now applies the same way across the organisation.

Biotechnology
Time saved
On lab requests and approvals

Lab ordering that no longer pulls scientists into procurement admin.

Education
Budget clarity
Spend tracked against budget in real time

Department leads see what budget is left before they place an order.

Manufacturing (Structural Steel)
Fully digital
From a 100% paper-based process

A structural steel fabricator with purchasing off paper entirely.

Featured story

200 invoices sitting unapproved, across 50+ legal entities

Invoice queue● AFTER
Waiting on approver
0
Cleared weekly
500
Legal entities50+
Backlog at start200 invoices

Now 500 invoices a week clear without anyone chasing approvers

Aeon is a nonprofit affordable housing developer running procurement across more than fifty legal entities. Before ProcureDesk, 200 invoices sat unapproved because nobody could tell which entity or fund each one belonged to.

Read the Aeon story →
In short

ProcureDesk customers are finance teams that moved purchase approvals in front of the invoice instead of reconciling spend afterwards. Across these stories, four outcomes repeat:

  • Month-end close drops from about ten days to four
  • Seven to ten hours a week come back to the finance team
  • Roughly 90% fewer invoices arrive with no purchase order behind them
  • Implementation finishes in two to four weeks, with setup done for the customer
Real customer results

The same four things move, every time

Onboarding these companies, we saw the same shift every time: spend gets approved before it happens, instead of reconciled after.

10 → 4

Days to month-end close

Books stay clean all month, so close stops being a reconciliation sprint.

7 to 10

Hours back each week

Time that used to go on chasing approvals and fixing GL codes.

90%

Fewer surprise invoices

Nothing reaches AP without a PO and a named approver behind it.

2 to 4

Weeks to go live

Setup done for them. No IT project and no six-month rollout.

G2 High Performer, Mid-Market, Spring 2026 AICPA SOC 2 4.8 on Capterra, GetApp and Software Advice 2 to 4 weeks to go live
Trusted by finance teams

Purchasing, approvals and AP running on ProcureDesk every day

Aeon
Metabolon
Chattahoochee Hills Charter School
Howard Gardner MI Charter School
myDNA
School in the Square
Bowhill Engineering
Aeon
Cerebral Therapeutics
Funai Lexington
Equality Charter School
EvolveImmune Therapeutics
Indiana Beach Amusement Resort
Coast Flight
Aeon
Elhogar
Quantus
Gerloff Construction
Bowhill Engineering
Metabolon
Questions buyers ask

Before you read the stories

What size companies use ProcureDesk?

Companies where one to three people carry AP and purchasing between them, and where buying has outgrown an email thread and a spreadsheet of open POs. The customers here run from charter schools and nonprofit housing developers to biotech and structural steel manufacturers. If you already run SAP Ariba or Coupa, this is lighter than what you need. If two people can still recall every order placed this month from memory, it is more structure than you need yet.

How long does implementation take?

Two to four weeks. ProcureDesk handles the setup, including purchasing rules, approval workflows, accounting integration and supplier catalogues, so there is no IT project and nothing for your team to build. Coupa implementations at this scope run six to twelve months.

How much does month-end close actually improve?

Across published stories, close typically drops from around ten days to four. Metabolon moved from five or six days to three or four. myDNA moved from seven or eight days to three.

Which accounting systems does it work with?

Native two-way sync with QuickBooks Online, Desktop and Enterprise, Sage Intacct, NetSuite, Microsoft Business Central and Xero, plus Bill.com for the payment step. Most competitors in this tier support QuickBooks Online only.

How is this different from Ramp or Bill.com?

Ramp manages what happens after a card is swiped. Bill.com sits after the invoice arrives. ProcureDesk sits before either, at the point someone requests a purchase, so the approval and the GL code exist before a vendor is contacted. If your company buys physical goods from established suppliers, cards alone will not give you a purchase order, a goods receipt or three-way matching.

Are these results typical?

Every figure shown comes from that customer's own published story. Results vary with company size, entity structure and how manual the process was beforehand.

Next step

See what this looks like at your size

Thirty minutes walked through your approval hierarchy, your entity structure and your accounting system. Not a generic product tour.